Tell us what's happening.

Access problems are a standard part of locksmith work. Get in touch and describe the property, the door and what has happened — for example whether a key is lost, snapped, or locked inside. That determines the approach and what needs to be brought to site. Availability depends on the day and the current schedule, so please confirm when you contact us rather than assuming immediate attendance.

Cost depends on the type of lock, the door and frame, the work required and what hardware is needed. Because those variables change the answer significantly, we do not publish fixed prices. Describe the situation through the quote form and you will get a response based on your actual property rather than a generic figure.

Yes. Before work is carried out on a lock, it is standard practice to confirm that you are entitled to authorise it — for example as the owner, the resident, or an authorised representative such as a property manager. This protects you and the property. Having identification or documentation available helps the job proceed without delay.

North Melbourne is the primary service area, with work also carried out in nearby suburbs including West Melbourne, Kensington, Parkville, Flemington, Carlton, the Melbourne CBD and Docklands. If you are just outside that range, ask — it is better to confirm than to assume.